Contact Us

Our support team is here to help with any questions about your shipment, payments, or our services. We aim to respond to all enquiries within 1–2 business days.

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Email Support

For all enquiries, tracking issues, and claims

Support@sol-express.com
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Response Times

  • General enquiries: 1–2 business days
  • Shipment issues: 2–3 business days
  • Claims & disputes: up to 10 business days

Track Your Shipment

Before contacting support, you can track your shipment status in real time at:

sol-track.com

Sol Express

Hong Kong

Email: Support@sol-express.com